Privacy Policy & Terms of Service
DX2 Global LLC. trading as Cultivado
Last updated: 12 July 2026
Privacy Policy
DX2 Global LLC. ("we", "us", "our"), trading as Cultivado, is committed to protecting the privacy of individuals who interact with our services. This policy explains how we collect, use, and safeguard your information when you communicate with us via SMS text messaging.
Information We Collect
When you send an SMS message to one of our business numbers, we collect your phone number, the content of your message, and the date and time of your communication. We may also collect your name and preferences if you voluntarily provide them during the conversation.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide relevant details you have requested, schedule appointments, and improve our customer service. We do not use your information for unsolicited marketing or promotional purposes.
SMS Messaging
By texting our business number, you consent to receive SMS replies related to your inquiry.
Message frequency varies based on your interaction.
Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for assistance.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your inquiry details with the relevant business to fulfil your request. We may also disclose information if required by law.
Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at the email address below.
Terms of Service
These terms govern your use of the SMS messaging services provided by DX2 Global LLC., trading as Cultivado. By sending a text message to any of our business numbers, you agree to these terms.
Service Description
We operate an SMS-based customer inquiry service. When you text one of our numbers, you will receive responses related to your inquiry, including relevant information, availability, and scheduling.
SMS Consent and Opt-In
By sending an SMS message to our business number, you provide your consent to receive SMS replies related to your inquiry. Your consent is given when you voluntarily initiate a text message conversation with us. You are not required to consent to SMS messaging as a condition of purchasing any product or service.
Message Frequency and Charges
Message frequency varies depending on your interaction. Standard message and data rates from your mobile carrier may apply. We do not charge for receiving our SMS messages, but your carrier may.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. Upon receiving your opt-out request, we will confirm your unsubscription and cease sending further messages. Reply START to resubscribe at any time.
Help
For assistance, reply HELP to any message or contact us at the email address listed below.
Eligibility
Our SMS services are intended for individuals aged 18 and over. By using our service, you confirm that you are at least 18 years of age.
Accuracy of Information
While we strive to provide accurate and up-to-date information, we make no guarantees regarding the accuracy, completeness, or availability of any details communicated via SMS. All information is subject to change without notice.
Limitation of Liability
DX2 Global LLC. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our SMS messaging service.
Modifications
We reserve the right to modify these terms at any time. Continued use of our SMS service following any changes constitutes acceptance of the updated terms.
DX2 Global LLC.
Trading as Cultivado
Email: daniel@cultivado.io
Web: cultivado.io